Terms and conditions
TERMS AND CONDITIONS
Standard Terms and Conditions and Customer Information
1. Scope of validity
These Standard Terms and Conditions and Customer Information apply for all deliveries from Professional Beauty Science GmbH, Knesebeckstr. 68/69, 10623 Berlin, to consumers.
A consumer is any natural person who concludes a legal transaction (here: order for goods) for purposes which cannot primarily be attributed to either his commercial or his self-employed professional activities.
2. Contract partner
The contract of purchase is formed with Professional Beauty Science GmbH, Knesebeckstr. 68/69, 10623 Berlin, entered in the Commercial Register of the District Court Hamburg under the Commercial Register number HRB 172481.
3. Offer and conclusion of the contract
3.1. The presentation of the products in the Online Shop does not represent any legally binding offer, but merely an invitation to place an order. Subject to errors.
3.2. Before you place your electronic order, a summary will be shown which will give you the opportunity to check and, if necessary, correct your order or to cancel the process. Only through clicking the button “Buy” do you place a binding order for the goods listed on the order page. However, the contract is only concluded when you have initiated the respective mode of payment selected. In the case of payment by credit card without any special security procedure (i.e. without SecureCode, 3-D Secure etc.) the contract is concluded already when the button “Buy” is clicked, and you will simultaneously receive a corresponding confirmatory e-mail which contains all the contract data, including the following Right of Cancellation Notice. However, in the case of payment by credit card with a special security procedure (i.e. SecureCode, 3-D Secure etc.) and in the case of all other modes of payment, you will, after clicking the button “Buy”, first be routed to the website of the respective payment service provider. Only through the initiation there of the payment process, which we confirm to you directly through on-screen display and by e-mail, is the contract concluded. The confirmatory e-mail contains all the contract data, including the Right of Cancellation Notice.
3.3. The order for the goods, together with the terms and conditions of contract, will be stored by us up until performance of the contract. You will have been provided with this data in the form of the e-mail sent in accordance with Clause 3.2 following the conclusion of the contract. In addition, you have the possibility of storing and/or printing out the text of the contract when placing the order.
3.4. The contract language for customers is, at their option, (see the header of the website under slow-watches.com) German or English.
4. Right of cancellation
As a consumer (see Clause 1, para. 2, above), you have a statutory right of cancellation.
Notice of Right of Cancellation
Right of cancellation
You have the right to cancel this contract within fourteen days without specifying reasons.
The cancellation period amounts to fourteen days as from the date on which you or any third party named by you, who is not the carrier, took possession of the goods.
In order to exercise your right of cancellation, you must inform us (Professional Beauty Science GmbH, Knesebeckstr. 68/69, 10623 Berlin) by means of an unambiguous declaration (e.g. a letter sent by post or e-mail) of your decision to cancel this contract. For this purpose, you may use the attached specimen cancellation form, which, however, is not compulsory.
In order to comply with the cancellation period, it is sufficient for you to send the notification of your exercise of the right of cancellation prior to the expiration of the cancellation period.
Consequences of cancellation
If you cancel this contract, we have to refund you for all payments which we have received from you, including the delivery costs (with the exception of any additional costs which arose through your having selected a different mode of delivery than the cheapest standard delivery offered by us). The refund will be made promptly and at the latest within fourteen days as from the date on which we received the notification of your cancellation of this contract. For this refund, we use the same means of payment as you used in the original transaction unless otherwise expressly agreed with you; in no case will you be charged any fee in connection with this refund. We may refuse to make the refund until we have received the goods back once more or until you have produced proof that you have returned the goods, whichever is the earlier point in time.
You have to return or deliver the goods to us without delay and in any event no later than within fourteen days as from the date on which you notify us of the cancellation of this contract. You comply with the time period provided you send the goods back before the expiration of the period of fourteen days. We will bear the costs of the return of the goods.
You must only pay for any loss in value of the goods where this loss in value is a result of handling of the same by you which was not necessary for the purpose of inspecting the quality, features and functionality of the goods.
5. Possibility in the case of return of goods free of charge
Where you are entitled to return goods to us free of charge, you can also do this by using the service “DHL RETOUR Online” at our expense. For this purpose, you need to inform us in text form (e-mail or letter) of your wish to return the goods, and you will receive by e-mail a pre-completed return shipment label which you simply need to print out. You can then send the package bearing the label using the DHL postal facilities.
6. Warranty rights
The statutory warranty rights apply.
7. Prices and delivery charges
7.1 The prices quoted on the product pages include the statutory value added tax and other price components.
7.2 The costs of standard delivery are borne by us.
8.1. Delivery area is Germany, Austria, Belgium, Bulgaria, Denmark, France, Estonia, Finland, Greece, UK, USA, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Rumania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary and Cyprus.
8.2. The following delivery times are stated as the number of working days. Working days are all days of the week except Saturday, Sunday and statutory holidays.
Germany: 2-3 working days
Other EU-countries: 3-5 working days
9.1. Payment may be made by credit card (Visa, Mastercard, Maestrocard), Paypal, Amazon Payment, Giropay or Sofortüberweisung (immediate bank transfer). Your payment or the debit to your credit card account will be made when the contract is concluded.
9.2. In the event of a valid cancellation, we always make the repayment onto the bank account to be specified by you.
10. Reservation of title
The goods remain our property until payment has been received in full.
Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:
The european commission provides a platform for online dispute resolution (OS) which is accessible at http://ec.europa.eu/consumers/odr/. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.